Matka 24 believes betting should be a source of enjoyment — not stress or hardship. On this page, you'll find guidance on how to set limits, recognize warning signs, and get help when you need it.
A quick look at the tools Matka 24 offers to keep you safe
Set your own daily, weekly, or monthly deposit limit. Sticking to a limit significantly reduces the risk of overspending and keeps you within your budget at all times.
Decide in advance how long you'll play each day. Once your session time is up, the system will automatically notify you and can close your session if needed.
Take a break of 24 hours to 6 weeks to clear your head. During a cooling-off period, you will not be able to log in or place any bets.
Exclude yourself from the platform for anywhere from 30 days to permanently. While self-exclusion is active, account access is completely blocked — it's a powerful protection measure.
View your complete betting history at any time. Your total spend, winnings, and time played are all displayed transparently.
Age verification is required at registration. No one under 18 can open an account on Matka 24. The KYC process provides an additional layer of protection.
Responsible Gaming means betting or gambling in a way that stays fun without negatively affecting other areas of your life. At Matka 24, we don't treat this as just a rule — it's part of who we are.
Many people in Bangladesh enjoy betting to add a little extra excitement to cricket or football — and that's perfectly normal. It only becomes a problem when betting stops being fun and turns into a habit or starts causing financial stress. Responsible gaming is about staying in control.
Matka 24 has core responsible betting principles that we encourage all members to follow. These guidelines are designed to make your experience more enjoyable and protect you from unnecessary risk.
Sometimes we don't even realize when betting starts to slip out of control. Look through the list below — if you recognize a few of these signs in yourself, it may be time to take a step back.
| Types of Warning Signs | Warning signs to watch out for |
|---|---|
| Financial | Betting with household money or savings, borrowing to play, hiding financial problems |
| Behavioral | Chasing losses with bigger bets, being unable to stop, lying about betting |
| Emotional | Feeling restless or irritable when not betting, constantly thinking about betting |
| Social | Withdrawing from family or friends, losing focus at work |
| Physical | Sleep problems, irregular eating, headaches, or fatigue |
Complete the short self-assessment below honestly. It's not a test — just a chance to pause and check in with yourself.
Setting limits on Matka 24 is straightforward. You can set or update them anytime from your account settings. Lowering a limit takes effect immediately, but increasing one requires a 48-hour wait — and that's by design.
Set the maximum amount you want to deposit or bet each day.
Set a cap on the total amount you spend on betting each week.
Set a monthly budget and the system will stop you if you reach that limit.
Decide how long you'll play each day — the system will send you a notification.
Betting will automatically stop once your losses reach a set amount.
A summary of your play time and spending will be shown at regular intervals.
If you feel you need a longer break, self-exclusion is your best option. Once self-exclusion is activated on Matka 24, you will not be able to access your account under any circumstances until the set period has ended.
To activate self-exclusion, send a message saying "self-exclusion" in the support chat, or support@matka24.bet-. Our team will complete the process within 24 hours.
If you think a family member or friend may be struggling with betting, this information is here to help you. Understanding a loved one's problem and trying to support them is the most important step you can take.
If you notice someone suddenly facing financial difficulties, spending less time at home, staying glued to their phone while hiding what they're doing, or becoming unusually irritable or anxious — try to have an open, honest conversation with them.
If you feel you need help, don't try to handle it alone — use the resources below. Reaching out takes courage.
The Matka 24 support team will handle your case with complete confidentiality. Your information will never be shared with any third party when you reach out for help. Our only goal is your well-being.
Matka 24 is more than a betting platform — we want every member to live a healthy and happy life. With that in mind, we make and uphold the following commitments.
Common questions about responsible gaming answered